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Blog / 16 Aug 2025

RBI Releases Framework for Responsible and Ethical Enablement of AI in Financial Sector (FREE-AI)

Context:

The Reserve Bank of India (RBI) has released a comprehensive report on the Framework for Responsible and Ethical Enablement of Artificial Intelligence (FREE-AI) in the financial sector. This report is the outcome of a committee set up to promote innovation while safeguarding customer interest, ensuring fairness, accountability, and transparency in the use of AI by regulated entities.

About the FREE-AI Report:

The Reserve Bank of India (RBI) constituted a dedicated committee to frame a comprehensive framework for the responsible and ethical use of Artificial Intelligence (AI) in the financial sector.

·        The committee was chaired by Dr. Pushpak Bhattacharyya, a leading AI expert. 

·        The mandate of the committee was to strike a balance between promoting innovation and safeguarding customer interests.

RBI's FREE-AI Framework: Responsible & Ethical AI in the Financial Sector

Why AI is Important in the Financial Sector:

AI holds transformative potential in the financial sector due to its ability to drive efficiency and automation. It enhances the speed and accuracy of transactions, loan processing, fraud detection, and compliance monitoring.

·        Through data-driven decision-making, AI improves credit scoring, investment planning, and risk assessment. Furthermore, AI plays a vital role in fraud prevention by detecting anomalies instantly, thereby strengthening security.

·        It also supports regulatory compliance through automated monitoring and timely reporting aligned with RBI and SEBI norms.

RBI’s 7 Sutras for Ethical AI Use:

to guide the responsible adoption of AI, the RBI committee outlined seven key principles, or “sutras”:

1.       Trust is the Foundation – AI systems must foster transparency and reliability to build stakeholder trust.

2.      People First – AI should augment human decision-making, keeping customer interests at the center.

3.      Innovation over Restraint – Encourage responsible innovation while avoiding overly restrictive regulations.

4.     Fairness and Equity – Ensure AI outcomes are free of bias and promote equal treatment for all.

5.     Accountability – Financial institutions must be fully accountable for the results and impacts of AI decisions.

6.     Understandable by Design – AI systems should be explainable and user-friendly, avoiding complex “black box” models.

7.      Safety, Resilience, and Sustainability – AI applications must be secure, capable of withstanding disruptions, and environmentally and socially sustainable.

Challenges in AI Adoption:

·        Data Privacy & Security Risks

·        Algorithmic Bias and Discrimination

·        High Infrastructure and Talent Costs

·        Lack of Clear Regulatory Frameworks

·        Cybersecurity Vulnerabilities

·        Limited Explainability of Complex Models

Conclusion:

The FREE-AI framework marks a transformative step in guiding India’s financial institutions toward ethical, inclusive, and innovative AI adoption. While AI holds immense promise to revolutionize finance, it must be deployed with fairness, accountability, and transparency at its core.