Uttar Pradesh PSC (UPPSC)

Info-pedia : IGMS 2.0 Public Grievance Portal

Context-

  • The Ministry of Personnel, Public Grievances and Pensions, through the Department of Administrative Reforms and Public Grievances (DARPG), has introduced IGMS 2.0, a revamped Public Grievance portal, and an Automated Analysis Tree Dashboard portal.
  • IGMS 2.0 Public Grievance Portal: IGMS 2.0, or the Intelligent Grievance Monitoring System 2.0, is an AI-powered platform designed to improve the efficiency of the public grievance resolution process.

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